Where is the Love?

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The Oxford English Dictionary defines hospitality as: “the friendly and generous reception and entertainment of guests, visitors, or strangers”. Lately, I feel as though the presence of “friendly” and “generous” has been somewhat lost in the hospitality industry. Friendliness has been replaced by strict guidelines that dictate behavior, forced satisfactory checks with the same robotic […]

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MAPIC ‘Unplugged’ – Shouting Foodservice from the Rooftops of London

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As the exclusive (and very proud) Foodservice Partner to MAPIC and MAPIC Italy, JLL Foodservice Consulting held the first of the MAPIC ‘Unplugged’ events on the rooftop of Aqua Nueva in central London last night. The ‘Unplugged’ event kicked off the year long focus of Food and Beverage leading up to the 1st F&B Retail […]

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The Magnificent 7 – the new disrupted world of Shopping Places

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I have spent a large amount of time on planes recently, supporting the wider JLL business and ICSC on the launch of the research on Food and Beverage and its impact in shopping centres. You can download the report here. First of all I found myself in Austin Texas, participating in the “Food for Thought” […]

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The future of the German fashion industry

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JLL asked 400 national and international retail representatives a series of questions to find out where the future of the German fashion industry lies, including; what are your expansion goals? Which criteria are relevant to you when choosing your location? What effects does online retail have on your business? Some of the results were surprising. […]

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Why multi-sensory shopping could save the high street

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Fresh from two days of innovation and insight at ICSC European Conference in London, Shelley Matthews, European Retail Capital Markets, JLL, explains why the future of retail is all about ‘place making’. In the UK, there are more farmers’ markets opening than branches of Tesco, it’s indicative of the multi-sensory shopping phenomenon that is currently […]

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