Where is the Love?

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The Oxford English Dictionary defines hospitality as: “the friendly and generous reception and entertainment of guests, visitors, or strangers”. Lately, I feel as though the presence of “friendly” and “generous” has been somewhat lost in the hospitality industry. Friendliness has been replaced by strict guidelines that dictate behavior, forced satisfactory checks with the same robotic […]

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MAPIC ‘Unplugged’ – Shouting Foodservice from the Rooftops of London

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As the exclusive (and very proud) Foodservice Partner to MAPIC and MAPIC Italy, JLL Foodservice Consulting held the first of the MAPIC ‘Unplugged’ events on the rooftop of Aqua Nueva in central London last night. The ‘Unplugged’ event kicked off the year long focus of Food and Beverage leading up to the 1st F&B Retail […]

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The Magnificent 7 – the new disrupted world of Shopping Places

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I have spent a large amount of time on planes recently, supporting the wider JLL business and ICSC on the launch of the research on Food and Beverage and its impact in shopping centres. You can download the report here. First of all I found myself in Austin Texas, participating in the “Food for Thought” […]

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Four emerging trends that have got the retail industry talking

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What does the future of retail look like? That’s always one of the big talking points when thousands of retail professionals get together. At the retail industry’s annual trade show MAPIC, held in Cannes, France, multiple conversations centred round the impact of rapidly evolving technology, the challenges of brand building in the digital age and […]

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Food Halls – the New ‘Norm’?

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The first email opened at 6.02 this morning had the following headline: Time Out in ‘advanced talks to open food markets in London and Porto’: Time Out Market, which is owned by Time Out Group and brings together a city’s best restaurants, food shops, and culture under one roof, is in advanced talk to open […]

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