How Retailers Drive Sales by Adding F&B to their Stores

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From H&M to Gucci, fashion retailers are adding food elements like cafés, restaurants and seasonal pop-ups to bring more consumers to their stores. Foodservice is playing a bigger role than ever in the success of physical retail. 40% of visitors base their choice of shopping centre on the dining options available (ECE), and the same […]

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In Defence of Landlords

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Article originally published by MCA. When restaurants are hit with rising food costs, staff wages, business rates and rents, resentment towards landlords inevitably rises. Restaurant businesses need a break, and have few other places to look – the economics of international supply chains are too nebulous to influence, it is hard to begrudge employees a […]

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Where is the Love?

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The Oxford English Dictionary defines hospitality as: “the friendly and generous reception and entertainment of guests, visitors, or strangers”. Lately, I feel as though the presence of “friendly” and “generous” has been somewhat lost in the hospitality industry. Friendliness has been replaced by strict guidelines that dictate behavior, forced satisfactory checks with the same robotic […]

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MAPIC ‘Unplugged’ – Shouting Foodservice from the Rooftops of London

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As the exclusive (and very proud) Foodservice Partner to MAPIC and MAPIC Italy, JLL Foodservice Consulting held the first of the MAPIC ‘Unplugged’ events on the rooftop of Aqua Nueva in central London last night. The ‘Unplugged’ event kicked off the year long focus of Food and Beverage leading up to the 1st F&B Retail […]

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The Magnificent 7 – the new disrupted world of Shopping Places

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I have spent a large amount of time on planes recently, supporting the wider JLL business and ICSC on the launch of the research on Food and Beverage and its impact in shopping centres. You can download the report here. First of all I found myself in Austin Texas, participating in the “Food for Thought” […]

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