How Retailers Drive Sales by Adding F&B to their Stores

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From H&M to Gucci, fashion retailers are adding food elements like cafés, restaurants and seasonal pop-ups to bring more consumers to their stores. Foodservice is playing a bigger role than ever in the success of physical retail. 40% of visitors base their choice of shopping centre on the dining options available (ECE), and the same […]

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Where is the Love?

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The Oxford English Dictionary defines hospitality as: “the friendly and generous reception and entertainment of guests, visitors, or strangers”. Lately, I feel as though the presence of “friendly” and “generous” has been somewhat lost in the hospitality industry. Friendliness has been replaced by strict guidelines that dictate behavior, forced satisfactory checks with the same robotic […]

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Food Halls – the New ‘Norm’?

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The first email opened at 6.02 this morning had the following headline: Time Out in ‘advanced talks to open food markets in London and Porto’: Time Out Market, which is owned by Time Out Group and brings together a city’s best restaurants, food shops, and culture under one roof, is in advanced talk to open […]

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